对于一个亚马逊新卖家来说，在试图联系客户修改差评时，难免会出现不知如何做这种情况，但思路有了，又有卖家过来询问，老魏你能否写一个邮件模板给我们参考一下。

说老实话，我已经很久没有写过具体的邮件了，有时候甚至觉得在英语上都有点生疏了，不过让我有点欣慰的是，最近一位外国同行来访，我居然还能用英语和对方交流了两个小时，而且还比较顺畅，借着这个兴奋劲，按着昨天文章中写的思路，写一个模板，供大家参考。

读者群里的专八和学霸们勿喷。

Dear XXX,

Thank you for buying from our store, as per your review, I understand that you are not happy with the item which bought from us recently. We feel really sorry about that.

As a reliable seller on Amazon, our policy is make customers 100% satisfy with our goods and service, so in this case, we do hope do something for you.

Here I contact you because we can provide you a full refund for you, just hope you can update your review based on the full experience after we refund you, is that ok?

Look forward to your kind reply.

Rgds,

XXX

作者：赢商荟~老魏，专注电商资讯，干货分享，交流请加QQ:757164998（备注：卖家资讯）关注微信公众号：dianshangwin_com

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